On the web since 1999. In service to squash players for more than 25 years.
SquashGear.com
1-800-303-64341-732-765-8600
Thank you for shopping with us!
How to contact us
Email us any time at
,
call us @ 1-800-303-6434 (1-732-765-8600 from outside of the US) Mon-Fri 9am - 5 pm EST, send us fax any time @ 1-732-765-8625.
Ask the Pro
We are always happy to provide an advice on a number of squash topics. See "Ask the Pro" section for the frequently asked squash questions. If you did not find an answer there, please email our pros to
with your questions.
Also, if you need help choosing a racquet, or custom stringing, or picking the right shoes, please do not hesitate to contact our expert Pro via email to or via phone 800-303-6434 Mon-Fri from 10 am EST till 3 pm EST.
Our Pricing Policy
All prices are in US dollars.
We believe our prices are extremely competitive. However, if you see the same merchandise advertised at better price AND in stock, please email us at
We'll gladly better it by 5%.
Please note the following:
Placing orders
Place your order any time on-line or by fax @ 1-732-765-8625.
Here is a fax order form for your convenience.
Phone your order in @ 1-800-303-6434 / 1-732-765-8600 / 1-732-765-8625 Monday to Friday from 9 am till 5 pm EST.
Payment
We currently accept PayPal, VISA, MasterCard, Diners Club, Discovery, American Express, and Optima cards, US Money Orders, COD ( UPS $7.00 fee applies for this payment), and personal or corporate checks from US or Canada banks.
If you want to pay with a money order or a check please do the following:
Sales Tax
Based on the recipient's shipping address, 7% sales tax will be collected on all taxable items shipped to state of New Jersey addresses.
Order Confirmation
After placing an order, you will receive an e-mail confirmation from us. This e-mail will contain your order number.
If we have a question about your order, we might contact you via e-mail or phone to resolve the issue.
How to contact us
Email us any time at
,call us @ 1-800-303-6434 (1-732-765-8600 from outside of the US) Mon-Fri 9am - 5 pm EST, send us fax any time @ 1-732-765-8625.
Ask the Pro
We are always happy to provide an advice on a number of squash topics. See "Ask the Pro" section for the frequently asked squash questions. If you did not find an answer there, please email our pros to
with your questions.
Also, if you need help choosing a racquet, or custom stringing, or picking the right shoes, please do not hesitate to contact our expert Pro via email to
or via phone 800-303-6434 Mon-Fri from 10 am EST till 3 pm EST.Our Pricing Policy
All prices are in US dollars.
We believe our prices are extremely competitive. However, if you see the same merchandise advertised at better price AND in stock, please email us at
We'll gladly better it by 5%.
Please note the following:
- The item must be in-stock and available for purchase at that price from a company located in the U.S.
- Shipping and handling charges are included. When comparing our price to another company's delivery price, the equivalent shipping and handling charges will be included.
- 5% better price offer can not be COMBINED with any other discounts.
If there is more then one discount applicable, we will apply the biggest one. - Due to the nature of custom stringing we do not better price for it.
Placing orders
Place your order any time on-line or by fax @ 1-732-765-8625.
Here is a fax order form for your convenience.
Phone your order in @ 1-800-303-6434 / 1-732-765-8600 / 1-732-765-8625 Monday to Friday from 9 am till 5 pm EST.
Payment
We currently accept PayPal, VISA, MasterCard, Diners Club, Discovery, American Express, and Optima cards, US Money Orders, COD ( UPS $7.00 fee applies for this payment), and personal or corporate checks from US or Canada banks.
If you want to pay with a money order or a check please do the following:
- Select items you want to buy.
- Place your order. Select "US Money Order" or "Check" as a payment type;
- We will hold your goods for 2 weeks from the moment you placed your order;
- Obtain the money order or write a check for an amount of your purchase. You can buy a money order at any post office or bank.
- Send the money order or check to the address below:
SquashGear.com
Order processing dept
77 Cliffwood ave, Ste 2C
Cliffwood, NJ 07721
- We will ship your package the same business day
we receive your money order the same day check clears.
There is a $25.00 fee for a bounced check.
Sales Tax
Based on the recipient's shipping address, 7% sales tax will be collected on all taxable items shipped to state of New Jersey addresses.
Order Confirmation
After placing an order, you will receive an e-mail confirmation from us. This e-mail will contain your order number.
If we have a question about your order, we might contact you via e-mail or phone to resolve the issue.
Shipping
Most orders are shipped the same business day if placed before 1pm EST, except for Custom stringing orders.
There is no handling charge for any size order.
For orders over $50 we offer FREE standard shipping to any US address (that exludes Puerto Rico, and US Virgin Islands).
All orders under $50 are charged $3.95 for shipping.
We offer the following expedited shipping options for any size order:
Standard shipping to Canada is free for orders over USD199.
We also offer reduced shipping rates to Canada for orders under USD199, starting from only USD4.00.
We offer FREE Standard SHIPPING anywhere else for orders over $299.. Expedited shipping option is available for selected countries.
How to count delivery length.
The day of placing order is NOT counted towards delivery time.
For example, if you placed your order on Tuesday before 1 pm EST with a 2nd business day delivery option, your package should arrive by the end of Thursday of the same week.
If you placed your order on Thursday before 1 pm EST with a 3rd business day delivery option, your package should arrive by the end of Tuesday of the NEXT week.
Click here to see our delivery schedule.
For International shipments we use US Express mail and Global Priority mail.
Express mail takes at least 1 week to arrive.
Global Priority mail takes at least 2 weeks.
However, it might take longer to arrive to some locations.
Here is how you can get exact shipping costs for your country if your order total is under $299:
Shipping rate for the items you have in your shopping basket will be calculated by the system when you start checkout.
Fill out the shipping information, select "EXPEDITED" or "STANDARD" shipping and click "Apply" button, you can see the shipping charge for the items you have in your shopping cart.
You can then use the "Back" button of your browser to go back to shopping and add/remove items without loosing shipping information, to see how shipping charge is affected.
Also, we strongly advise international customers to check with their local post office if there are any fees and/or taxes for parcels from abroad. All local fees and taxes are CUSTOMER'S RESPONSIBILITY.
Return Policy
At SquashGear.com, your satisfaction is our first priority.
We offer 30 days return on all merchandise returned in brand new, saleable condition, namely:
5% re-stocking fee on all returns, except defective merchandise and shoes that did not fit.
Please, contact our Customer Service via email to obtain Return Authorization Number.
Most orders are shipped the same business day if placed before 1pm EST, except for Custom stringing orders.
There is no handling charge for any size order.
For orders over $50 we offer FREE standard shipping to any US address (that exludes Puerto Rico, and US Virgin Islands).
All orders under $50 are charged $3.95 for shipping.
We offer the following expedited shipping options for any size order:
- 5 business day delivery - only $4.99
- 4 business day delivery - only $9.99
- 3 business day delivery - only $12.99
- 2nd business day delivery - only $19.99
- Next business day delivery - only $29.99.
Standard shipping to Canada is free for orders over USD199.
We also offer reduced shipping rates to Canada for orders under USD199, starting from only USD4.00.
We offer FREE Standard SHIPPING anywhere else for orders over $299.. Expedited shipping option is available for selected countries.
How to count delivery length.
The day of placing order is NOT counted towards delivery time.
For example, if you placed your order on Tuesday before 1 pm EST with a 2nd business day delivery option, your package should arrive by the end of Thursday of the same week.
If you placed your order on Thursday before 1 pm EST with a 3rd business day delivery option, your package should arrive by the end of Tuesday of the NEXT week.
Click here to see our delivery schedule.
For International shipments we use US Express mail and Global Priority mail.
Express mail takes at least 1 week to arrive.
Global Priority mail takes at least 2 weeks.
However, it might take longer to arrive to some locations.
Here is how you can get exact shipping costs for your country if your order total is under $299:
Shipping rate for the items you have in your shopping basket will be calculated by the system when you start checkout.
Fill out the shipping information, select "EXPEDITED" or "STANDARD" shipping and click "Apply" button, you can see the shipping charge for the items you have in your shopping cart.
You can then use the "Back" button of your browser to go back to shopping and add/remove items without loosing shipping information, to see how shipping charge is affected.
Also, we strongly advise international customers to check with their local post office if there are any fees and/or taxes for parcels from abroad. All local fees and taxes are CUSTOMER'S RESPONSIBILITY.
Return Policy
At SquashGear.com, your satisfaction is our first priority.
We offer 30 days return on all merchandise returned in brand new, saleable condition, namely:
- Plastic wrap on a racquet’s grip and paper face plate are not removed
- All warranty cards are unfilled
- Packages with grips, strings, head and wrist bands are not opened
- Shoes HAVE NOT been worn on court or outdoors.
*** We absolutely CANNOT accept worn shoes. ***
5% re-stocking fee on all returns, except defective merchandise and shoes that did not fit.
Please, contact our Customer Service via email
to obtain Return Authorization Number.
No returned goods will be accepted
without a return authorization.
